10 – 10 FAQS VIRTUAL

FAQS

REGISTRATION

How can I register? Register for the races online by selecting the correct link for the race you want to run in, or feel free to print out the mail in form for your desired race and send in form by the deadline date. Mail to: PO Box 609420 Cleveland, OH 44109 OR fax to 216-520-1833 If you have further questions or concerns on registration, please feel free to email julie@canalwaypartners.com 

PACKET PICKUP

Where and when can I pick up my packet? August 6th: Packet pickup will be available at 3 area Fleet Feet Sports stores (Westlake, Strongsville, and Pepper Pike) from 11am – 7pm. PACKET PICKUP SCHEDULE

VIRTUAL RUN

You are able to run at any location of your choice through August 9th

AWARDS

There will be no awards for the Virtual Run.

Refunds

Sorry, but all entries are non-refundable. Once we’ve received and processed your entry, you will not receive a refund. With the change of the race date, we wanted to give you a few different options. We ask that you select the option that fits you best by June 14, 2020 so we can plan for our Virtual race accordingly. Those who do not respond will automatically be transferred to the Virtual race*
  1. Stay in Virtual Race
  2. DONATE your registration.  All proceeds benefit Canalway Partners and the construction of the Towpath Trail
  3. Defer your race registration to next year – June 20th 2021
  4. Defer your registration to the Towpath Marathon October 11th. 10k Runners can defer to the 10k and 10 Mile Runners can defer to the Half.

Transfer Information

You may not give or sell your race number to other people. You are able to transfer your entry to another person for a fee of $10.00. This can be done at any of the packet pickups prior to race day. There will be NO transfers on race day! To complete a Transfer, go to your profile on Runsignup and chose either the refund transfer or gift transfer option. Enter in the Transferee’s name and email to send them the transferring registration. Once the transferee completes the registration, the original registrant is removed from the race.
  • Refund Transfers: Transferee pays the current price of the registration. The original registrant pays a $10 transfer fee
  • Gift Transfer: Transferee’s registration is free. The original registrant pays a $10 transfer fee.
For more information follow: https://runsignup.com/How-To/Transfer-To-Another-Runner If you call or email about a refund, you will be directed back to this page

AMENITIES AND SERVICES

What do runners get? All runners will receive a short-sleeved technical shirt and 10 mile runners will receive finishers medals. Where and when will the results be posted? You have the ability to send in your times, individual or team. Results will be posted continuously as they are sent in. Please email hbartlett@hermescleveland.com if you would like to have you times posted. Results will be accepted through August 10th.